MODEX 3-Year Warranty

MODEX 3-Year Warranty on All Home Appliances

Thank you for choosing MODEX. Every MODEX home appliance is covered by a 3-year warranty, starting from the date on your purchase invoice.

What the MODEX Warranty Covers

If your appliance has a defect caused by faulty materials or manufacturing, MODEX will repair it.

What the Warranty Does Not Cover

• Damage caused by misuse or improper use
• Damage from sudden changes or fluctuations in electrical voltage
• Appliances repaired or opened by anyone other than the MODEX service centre

How to Claim Your Warranty

1. Keep your warranty card and purchase invoice.
2. The customer is responsible for bringing the complete appliance, with both documents, to the MODEX service centre. If you'd like MODEX to collect the appliance from your home, a delivery fee of 10,000 IQD applies.
3. Our team will inspect the appliance and repair it if the fault is covered.

MODEX has showrooms across Iraq, including Baghdad, Erbil, Sulaimaniya, Duhok and Kirkuk.

Warranty FAQ

How long is the MODEX warranty?
3 years from the date of purchase on all MODEX products.

What do I need to claim?
The warranty card, the purchase invoice and the complete appliance.

Does the warranty cover voltage damage?
No. Damage from sudden voltage changes is not covered.

Can MODEX collect the appliance from my home?
Yes, for a delivery fee of 10,000 IQD. Otherwise, the customer is responsible for bringing the appliance to the MODEX service centre.